Contact Asrai 

E-mail: contact@asrai.net

For booking, merchandise and other fun

 


Delivery costs

Standard domistic rates Nederland

0 g - 2000 g = € 4.25

2001 g - 10000 g = € 6.95

Standard international rates: Europe

UK

0 g - 100 g = € 7.40

101 g - 500 g = € 12.20

501 g - 2000 g = € 12.20

 

Belgium, Germany, France, Italy, Luxenburg, Spain, Sweden.

0 g - 100 g = € 5.70

101 g - 500 g = € 9.00

501 g - 1000 g = € 10.20

1001 g - 2000 g = € 10.70

 

Rest of Europe

0 g - 350 g = € 9.00

351 g - 2000 g = € 12.00

2001 g - 5000 g = € 25.00

5001 g - 10000 g = € 31.00

Standard international rates: Worldwide

0 g - 350 g = € 10.00

351 g - 2000 g = € 18.00

2001 g - 5000 g = € 34.30

5001 g - 10000 g = € 58.30

Payment options

Asrai accepts the following methods of payment :

Ideal

Ideal: Select "Ideal" during checkout to pay us via Ideal, and select your bank.

PayPal

Paypal: Select "PayPal" during checkout to pay us via PayPal, the global leader in online payment solutions.

Bank Transfer

Bank Transfer: We accept direct payments to our bank account. Please send us an email on contact@asrai.net for further details. 

Bancontact

powered by Stripe

Bancontact: Select "Secure online payment with Stripe" during checkout pay us by Stripe, and select Bankcontact.

 

SOFORT

powered by Stripe

SOFORT: Select "Secure online payment with Stripe" during checkout pay us by Stripe, and select SOFORT.

Giropay

powered by Stripe

Giropay: Select "Secure online payment with Stripe" during checkout pay us by Stripe, and select Giropay.

Przelewy24

powered by Stripe

Przelewy24: Select "Secure online payment with Stripe" during checkout pay us by Stripe, and select Przelewy24.

EPS

powered by Stripe

EPS: Select "Secure online payment with Stripe" during checkout pay us by Stripe, and select EPS.

Bank information

If you want to pay in another way then paypal or Ideal you might need this information:

Stichting Asrai

Bank account: NL47INGB0003402128

Bank: ING Bank N.V.

BIC: INGBNL2A.

Address: ING Bank N.V. 
Foreign Operations 
PO Box 1800 
1000 BV Amsterdam

 

Shipping Information

Dispatch Times

Most orders are dispatched the folowing day. (Monday to Friday Please note we do not dispatch on weekends or bank holidays when there is no post.

Dispatch Methods

Most goods are dispatched via Post.NL.

This normally takes three working days to arrive to NL addresses, but may be slightly longer at busier times of the year.

 

 

Overseas customers

International shipping is by Airmail for lighter items, or courier for heavier / higher value items. A signature may be required on Receipt. Delivery times will vary depending on Destination Country but are typically 4-5 working days.

Imports into your country may be subject to import duty if you are not within the EU. You are liable for any duties that may be imposed.

Refund Policy

Returns & Refunds

Goods may be returned for a refund. Please send an email to contact@asrai.net.

 

This is on the condition that they are returned unused. Please include in the email an explanation why you want to return the item

Please note: Returning Items - We are not responsible for items being lost in the post or for the cost of the return postage. We do however cover the postage cost of the replacement goods sent to you.

Important Notice for Overseas Customers: 

Returning goods from outside the EU - It is most important that the packaging containing the returned items are marked clearly as RETURNED GOODS,Failure to do this may cause customs charges to be applied to the returned consignment. In the event of this happening, Asrai may at it's sole discretion deduct the charge from any refund due.

 

 

Damaged Goods

Apologies, for whatever reason these things happen. If an item is faulty or damaged, please contact us ASAP to resolve the problem. (Sens us an email to contact@asrai.net) Please do NOT return damaged or faulty items without authorisation as we may not require the item to be returned to resolve the problem.

Stichting Asrai  KvKnr: 24413193 BTW: NL817851070B01 Schiedam NL

contact asrai@kabelfoon.nl